Citizens National Bank Blog

Community Minded, Customer Focused

Citizens National Bank Blog - Community Minded, Customer Focused

Congratulations to Chapin Miller!

Chapin Miller, Business Banking/Business Development Officer (Spring Hill), was recently awarded the July Ambassador of the Month with the Longview Partnership Chamber of Commerce.  Ambassadors are recognized at the Chamber’s monthly membership luncheons.  Ambassadors participate in ribbon cuttings, volunteer at Chamber events, and earn points throughout the year for their participation.  Great job, Chapin!

Employees Participate in Jr. Achievement Bowl-A-Thon

Spring Hill Employees Prevent Fraud

On Wednesday, Aug. 8, a non customer presented a check to CNB tellers Tara Roberts and Lauren Nesbitt to be cashed. The check had been altered, and Tara and Lauren refused to cash it. FSR Jennifer Barnett called the actual customer to verify the information and the customer did not know the person presenting the check. After further conversation with our customer, he disclosed that he had mailed 11 bills that day and all the mail had been stolen from his mailbox. We placed stop payments and opened a new account for him. He is thankful to the staff for their diligent efforts in catching and preventing any further loss.

The photo shows the three CNB employees at the Spring Hill branch with the flowers the customer sent to the bank in appreciation of their customer service.  Pictured L to R:  Tara Roberts, Lauren Nesbitt, Jennifer Barnett

CNB Employees Volunteering Time at Mexican Consulate Event in Tyler

Quite a few CNB employees are volunteering their time this weekend at the Mexican Consulate event taking place at the Boys and Girls Club of Tyler, 504 W. 32nd Street, on Saturday, Aug. 18th and Sunday, Aug. 19th. Employees will be teaching financial literacy classes to attendees. A big thank you goes to Jesus Vera, Vice President at Tyler’s W. Grande branch for heading up this effort and to all the employees who are volunteering their time!

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