Customer Testimonial

We love to hear from our customers!

Excellent customer service is what we strive for every day – and here’s an excerpt from a letter that we call a success story …

Excellent customer service is what we strive for every day – and here’s an excerpt from a letter that we call a success story …

Christina,

Brenda and I love being customers of Citizens National Bank and have ever since we first met you almost four years ago. Your friendly smile, caring nature, and can-do approach to solving our financial needs is contagious – we see it in every banking associate we meet in your bank.

Building our dream home was not a small project, and I initially expected to have difficulty securing a construction loan to complete it in one step. Your calm approach was reassuring; my worries were misplaced. I remember fondly the numerous meetings and conversations among you and our contractors to ensure timely payments and responsible management of our budget. While my wife and I had the dream of what we wanted to accomplish, it would have become a nightmare without the teamwork we forged.

As we neared completion of the construction, you made the conversion from a construction loan to a mortgage seamless and inexpensive. The actual closure of the loan was a breeze because all the paperwork was in perfect order, and your experience paved the way for an efficient meeting.

Every bank has money to loan and accountants who keep track of funds, but the people at Citizens National Bank have become our friends and have earned our respect and business. Our sincere thanks for everything you do!

Your customers, your friends,

Ken and Brenda Lightsey
Corsicana, TX

We hope you’ll be our next success! Let us know how we can help you.